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The number two and three spots were taken by Tata and Sony, respectively, while LG and Samsung were positioned at number four and five.
Describing the methodology of the survey, TRA’s CEO N Chandramouli said, “As trust is a veiy subjective term, we developed a trust matrix which included 61 components defining trust which include empathy, non-threatening ambience, perceived competence, corporate altruism, commanding respect, shared interest, displaying sincerity, enthusiasm, outward appearance and accepting responsibility.”
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